Terms & Conditions

Hello and welcome to Sam's Massage Therapy!

I'm genuinely excited and thankful that you chose me to join your wellness journey. To ensure a smooth and enjoyable experience, I've outlined a few essential policies to help us make the most of your time here.

**Booking Policies**

Booking your appointments online is quick and user-friendly, and I encourage you to use it. However, if you encounter any issues, please don't hesitate to contact me. I'm here to help! If online booking isn't an option, please get in touch with me through email, social media, or at the salon at 020 7351 0829.

**Cancellation Policy**

Life can be unpredictable, so if you need to change your plans, I kindly ask for a 48-hour notice. This allows me to offer that appointment time to others in need. Your understanding means a lot to me, and I understand that emergencies can happen. Please note that repeated cancellations may require payment in advance for future appointments.

**Late Arrival Policy**

To ensure you get the full benefit of your session, I recommend arriving on time. If you do find yourself running late, we may need to adjust the length of your appointment to keep the schedule on track or reschedule it.

**Inappropriate Behavior Policy**

Creating a respectful and safe atmosphere is my priority. Any behaviour that compromises this will be addressed promptly.

By booking, you confirm that you understand and accept these policies. I appreciate your support! I'm genuinely looking forward to working together on your path to wellness!

Blessings

Sam x